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RETURN/REFUND POLICY
A 10% RESTOCKING FEE WILL BE ASSESSED ON ALL RETURNED MERCHANDISE. ALL ORDERS ARE CHECKED AND DOUBLE-CHECKED BEFORE BEING SHIPPED THEREFORE MISTAKES ARE VERY RARE. PLEASE THOUROUGHLY REVIEW YOUR ORDER BEFORE CLICKING THE “PAY” BUTTON. WE WILL ACCEPT RETURNS OF ANY UNOPENED, UNUSED PRODUCT, PURCHASED FROM US, WITHIN 10 DAYS OF THE ORDER DATE AND YOU ARE RESPONSIBLE FOR ALL RELATED SHIPPING CHARGES. QUALATEX SATISFACTION GUARANTEE!THE QUALATEX SATISFACTION GUARANTEE COVERS QUALATEX LATEX AND MICROFOIL BALLOONS, AS WELL AS QUALATEX BALLOON ACCESSORIES NOT UNDER WARRANTY. IF YOU’VE RECEIVED UNSATISFACTORY PRODUCT, PLEASE CALL THE HOT LINE FOR YOUR LOCATION: USA 1-800-880-6118 CANADA 1-800-263-6861 MEXICO 1-800-1 12 69 56 YOU’LL BE ASKED FOR YOUR NAME, ADDRESS, AND PURCHASE INFORMATION; WHAT PRODUCT YOU’RE RETURNING; AND WHY IT’S BEING RETURNED. THEN YOU’LL RECEIVE A RETURN AUTHORIZATION NUMBER, WHICH YOU’LL NEED TO MARK ON THE PACKAGE YOU’RE RETURNING SO WE’LL KNOW FROM WHOM THE PACKAGE IS BEING SENT AND WHY. ONCE WE RECEIVE IT, WE’LL SEND YOU THE SAME OR SIMILAR PRODUCT, FREE OF CHARGE, AS A REPLACEMENT FOR WHAT YOU’VE RETURNED.
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